FREE SHIPPING AVAILABLE Click Here For More Info

SHIPPING AND RETURNS

SHIPPING:

  • Orders will be shipped via companies like DHL, UPS, TNT, FEDEX, SEUR.
  • Orders will be processed within 1-2 business days.
  • Shipping time for domestic orders (Spain): 2-3 business days
  • Shipping time for international orders: 3-5 business days
  • Shipping time might differ if the product is located in our warehouse outside of EU. If that is the case, it is mentioned on the product description. It might take up to 15 business days.

 

COUNTRY

STANDART SHIPPING FEE

SHIPPING TIME (BUSINESS DAYS)

FREE SHIPPING FOR PURCHASE VALUE MORE THAN

 

EXPRESS SHIPPING (24/48h)

PORTUGAL

                   2,89 €

2-4

                         69,00 €

 

                      39,00 €

 

ANDORA

                   4,00 €

2-4

                         99,00 €

 

                      49,00 €

 

AUSTRIA

                   9,00 €

3-5

                         99,00 €

 

                      39,00 €

BELGUIM

FRANCE

GERMANY

UNITED KINGDOM

ITALY

NETHERLAND

 

BULGARIA

                   9,00 €

3-7

                       119,00 €

 

                      39,00 €

CZECH REPUBLIC

DENMARK

ESTONIA

FINLAND

GREECE

HUNGRY

IRLAND

LATVIA

LITUANIA

MALTA

POLAND

RUMANIA

SLOVAKIA

SLOVENIA

 

NORWAY

                15,00 €

3-7

                       119,00 €

 

                      39,00 €

 

USA

                49,00 €

3-7

                       185,00 €

 

                      59,00 €

CANADA

 

REST OF THE WORLD

                59,00 €

3-7

                       185,00 €

 

                      63,00 €

 

WHEN THE GOODS ARE NOT SHIPPED DOMESTICALLY (WITHIN SPAIN) OR WITHIN A SINGLE CUSTOMS UNION, IN THIS CASE EUROPEAN UNION CUSTOMS UNION, YOU MAY BE LIABLE TO PAY ANY INBOUND DUTIES AND TAXES WHICH YOU LOCAL CUSTOMS AUTHORITY DEEMS APPROPRIATE.

 

**

  • Orders purchased outside of European Union Customs Union, may be subject to import fees, customs duties, value added taxes (VAT), etc.
  • These costs are NOT included in the shipping costs you pay when you place your order with us. These costs are the responsibility of the customer and will be due upon delivery of your order.
  • REALM DISTRIBUTION cannot provide information about these fees. Please contact your customs office for detailed information.
  • If you refuse a package at customs, customs will either destroy it or send it back to us (we have no control over this). If they destroy it, you will not be entitled to a refund. If they send it back to us, we will only refund you for the product(s) cost if the product is undamaged. We will not refund the cost of shipping the product or having the product shipped back to us.

RETURNS:

  • For any exchange request please notify admin@realmdt.com within 14 days from the date that you received your order to obtain authorization for return for a full refund of the cost of the product, or exchange.
  • Returned items must be in their original condition with all tags still attached. Shoes must have their original shoe box.
  • Shipping and handling charges are the responsibility of the buyer unless the item purchased was defective.
  • We suggest you return your goods using recorded or registered post.

OREDER CANCELATION AND ALTERATION

  • If you wish to cancel or alter an order please contact us via email admin@realmdt.com as soon as possible so we deal with it before the order is dispatched. If the order has already been shipped before we are contacted we will have to treat it as a return.

FAULTY ITEMS

  • If you believe you have received a faulty or damaged product from us please contact us for advice on what to do.

INCORRECT ORDERS

We do our best to get orders right but every once in a while errors occur. If we have sent you an incorrect order please contact us via email admin@realmdt.com.

We make every effort to ensure the descriptions and photographs we give are a fair representation of the products we sell. However due to inconsistencies in the manufacturing of some products, and because the colours on our website may vary slightly depending on how your monitor is calibrated, we cannot guarantee that the product you receive will always look exactly the same as they do on the computer screen.